Notify credit reference agencies that you’ve missed payments - this information can be used by other lenders and will affect your credit rating and ability to gain future credit.
Pass on your details to a debt collection agency who may add their own charges and fees to recover the debt.Add a termination fee to your account in line with your contact terms and conditions.Until your outstanding balance is paid, we may also have to: During this time, the collections process will continue. If you don’t pay your bill and you haven’t talked to us about it, we’ll try to contact you by either phone, SMS or email, and by letter.
